FAQFrequently Asked Questions
How does the web/app design hiring process work?
We’ll start with a free initial meeting where you can share your idea, goals, and needs. After that, I’ll send you a personalized quote based on the type of service you’re looking for. Some projects are billed hourly, while others have a fixed price—depending on the scope and specifics.
What services do you offer exactly?
I work across several areas of design and digital communication:
Full branding (color palette, typography, iconography, logo, and usage guidelines)
Logo design (text, symbol, or both — in 2D, 3D, or cell-shading style)
UI design for apps and digital platforms
Website design and layout (specialized in WordPress)
SEO writing and copywriting
Other graphic design work such as posters, business cards, banners, landing pages, and website maintenance
What do I need to provide to start a project?
It depends on the service you choose, but in general, I’ll need the following:
Project or brand name
A brief description of your business and goals
Your target audience
Desired visual style or references you like
Available materials: logo, texts, images, etc. (if you already have any)
Each service page includes a detailed list of what’s needed to get started.
How many revisions are included?
For branding and logo services, I include three initial concepts and the necessary revisions on the selected option—within reasonable limits. If you need major changes outside the original scope, they’ll be quoted separately. I always work closely with you to make sure the final result is exactly what you’re looking for.
What are the prices for custom services?
Prices vary depending on the type of work:
App and web design: €30/hour
WordPress web layout: €40/hour
Copywriting: priced based on the type of content
SEO writing: price per article or in bundles of 5 or 10
Other design services: based on scope, always with a prior quote
Check the shop for the base prices of each service.
What will I receive at the end of the project?
It depends on the service, but I usually deliver:
Final files in optimized formats (web, print, PNG, SVG, PDF, etc.)
Documentation or usage guide (for branding projects)
Training video or video call for WordPress layout projects
Organized download links and easy access to all your materials
Can I hire just part of a service, like the logo without full branding?
Yes, all services are modular, so you can hire only what you need. For example, you can request just the logo design without a full visual identity, or just the website layout if you already have the design. I adapt to each project individually.
Do you design apps or also develop them?
I only design the visual and functional aspects of the app—interfaces, screens, navigation, user experience, etc. I don’t do the coding, but I’ll provide everything ready for your development team to implement smoothly.
Are the WordPress websites you build self-manageable?
Yes, absolutely. I’ll guide you step by step with a final training session—either recorded or via video call. This way, you’ll be able to update texts, images, and content on your own, without relying on anyone.
What does the SEO writing service include?
It includes basic keyword research, original writing tailored to your brand, and a SEO-friendly structure. You can purchase individual articles from the shop or choose packs of 5 or 10 articles to publish over time. All content is written manually—no AI involved—and verified using reliable sources.
Do you provide invoices for your services?
Yes, all projects come with a legal invoice including VAT. Depending on the service, the invoice may be issued under CALLTEK NETWORK SL. I’ll just need your billing information at the time of payment.
Do you accept custom or out-of-catalog projects?
Yes! I love creative challenges and I’m open to special projects—as long as they inspire me. If you have an idea that’s not listed on the site, feel free to reach out and we’ll explore it with no obligation.
How do I submit my content (texts, images, etc.)?
You can send everything via email, a Google Drive link, or any other tool you prefer. I can also help you organize the content if needed. For web projects, I usually work with a shared folder to keep everything structured and easy to manage.
What if I’m not happy with the final result?
My process includes initial proposals, revisions, and ongoing communication to make sure we never reach that point. But if something still doesn’t feel right, we’ll always work together to find a solution. I never deliver a project without making sure you’re fully satisfied with the outcome.
Can I use what you deliver on social media, for print, etc.?
Yes. Everything I deliver is ready to be used across both digital and print platforms, as long as it's within the project scope. For logos and branding, I provide specific versions tailored to each type of use.
Do you work with companies, freelancers, or individuals?
I work with all kinds of clients—startups, freelancers, small businesses, artists, and personal projects. I adapt to each profile while always maintaining clear communication and a professional approach.
Is everything I send you confidential?
Yes, absolutely. All materials you share with me will be treated confidentially and won’t be used for any other purpose. If needed, I can also sign a Non-Disclosure Agreement (NDA).
When is the payment made?
Payment is always made upfront, once the quote is accepted or the product is selected in the shop. For hourly services, an initial estimate is provided, and the payment is adjusted if any additional work is agreed upon during the process.
Can I pay in installments?
For larger projects or those with multiple phases, we can arrange milestone-based payments. For example: one part at the start, another upon delivery of initial proposals, and the remainder upon completion. This is agreed on a case-by-case basis during the initial quote.
Do you offer refunds?
No. Once the work has been delivered, refunds are not available, as all services are custom-made and tailored to each client. To ensure your satisfaction, revisions are included in the process, and I work closely with you every step of the way to make sure the final result meets your expectations.
How is the payment made?
Payment can be made via bank transfer or through secure payment platforms if the project is managed through the shop. In both cases, you’ll receive confirmation of the payment and the official start of the project.